Finance Division, Ministry of Finance Government of the People's Republic of Bangladesh
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Last updated: 23rd August 2020

Policies and Instructions

1.  Nomination of focal point officers on GRS by different ministries/divisions;


2.  Formulation of practicable strategies for ministries/divisions and review of the future plans about management of public grievences; 


3.  Instructions relating to measures by ministries/divisions on receipt and disposal of complaints and reporting to the Cabinet Division;


4.  Activities relating to the Grievence Redress System (GRS).


5.  অভিযোগ প্রতিকার ব্যবস্থা সংক্রান্ত নির্দেশিকা, ২০১৫

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